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Welcome to Mivaan Ocean Services
Providing Best Integrated
Shipping Solutions
MOS is registered ISO 9001:2005 certified Gujarat based company offering wide range of services across the globe with customer tailor-made innovative unique seamless solutions with personal touch.
MOS is dynamic and growing company, focused providing one stop integrated shipping solutions to importers and exporters across the globe providing variety of niche services including customs clearance, freight services (i.e sea freight (LCL/FCL), air freight, road freight), import/export of commodities across the globe, third-party logistics (3PL), LTL shipping, projection cargo, break bulk shippment, with intermodal logistics services, warehousing / storage needs, custom and fiscal activities and more under the same roof.
We have 10+ years of experiences, with unique and reliable service offering competitive rates and safety.
Our niche service offering is unique for every client with innovative and tailor made approach.
Leadership
We believe leadership is defined by innovation and results not attributes, and that makes us stand different from others.
Customer Centric
We delight our customers by delivering the innovative and quality service, through long term strategic planning with on time commitments.
Reliable & Responsive
With Best Service Around.
We believe your business is an addition of ours, that is we’re always working to develop innovative and custom service plans around your unique needs. From the extra care while loading your shipment keeping it safe, secure and hassle free using our technology and digital tools, and we pride ourselves on providing an excellent customer experience throughout every step around.
Why Choose Us!Vital Link
To World Trade
For All Your
Shipping Needs.
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5000
+ ShippmentsFrequently Asked
Questions
Why do freight rates go up and down so much?
A very common question we receive. Unfortunately, there is no one answer.
Freight rates are affected by many various factors. These include:
- Fluctuations in the time of year you are shipping (including Peak Season from September to January);
- Fluctuations in fuel charges;
- Changes in demand (for instance, rates can go up when shippers fight for limited space on cargo vessels).
What happens if my goods get damaged?
- If you are covered by marine insurance – you can claim on your insurance for the cost of your cargo. On receiving notification that the goods are damaged, your forwarder will issue what’s called an “Intent to claim” to the cargo handler (which may be the airline, shipping line or co-loader).
- An “Intent to Claim” identifies that damage has occurred and usually launches an investigation into how and where the goods were damaged.
- If you do not have marine insurance – you are exposed to the full cost of your cargo and related shipping charges.
- We strongly recommend that you purchase a marine insurance policy, this will ensure your losses are kept to a minimum in the event of an accident.
Why is my cargo delayed?
Cargo can be delayed for many reasons. This is usually one of the more frustrating sides of international shipping. Some of the common reasons we see for delays are as follows:
- Conflicting supplier and buyer timetables.
- Rolling of cargo.
- Congestion at transhipment point.
- Tight timeframes at transhipment points.
- Customs hold on arrival.
- Delays at airport/port on collection.
When do I have to pay for shipping?
- As an importer or exporter, you should always be prepared to pay for shipping activity upfront.
- Your forwarder will be required to pay the shipping line and airline directly within a similar timeframe and therefore will likely request payment to match.
- Invoices are often divided between freight costs and customs charges. Your customs charges will need to be settled before your shipment can be released.
What is a Shipper’s Letter of Instruction?
- A Shipper’s Letter of Instruction (SLI) is a document is designed to detail all the requirements of your shipment from start to finish. When organising your export overseas, your freight forwarder will request you to have this document completed.
- While the SLI is not a mandatory document or a legally binding document, it is strongly recommended to provide your shipper’s letter of instruction to your freight forwarder as it is a way to formalise how and where to handle the export shipment. It also grants permission to the forwarder to act as the authorized forwarding agent for export control and customs.